Privacy Policy

We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit or make a purchase from our site.

1. Information We Collect

When you interact with our website, we may collect the following types of information:

  • Personal Information: Name, phone number, email address, shipping/billing address, payment details.

  • Order Information: Products purchased, transaction history.

  • Technical Data: IP address, browser type, device type, referring site, and usage behavior.

  • Communication Data: Emails, inquiries, and customer service interactions.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Communicate with you (e.g., order updates, promotions, customer support)

  • Improve our website and services

  • Prevent fraud and ensure security

  • Comply with legal obligations

3. Sharing Your Information

We do not sell your personal data. However, we may share it with:

  • Trusted service providers (e.g., payment processors, shipping companies)

  • Law enforcement or regulatory bodies if required by law

  • Analytics and marketing tools for performance and improvement (with anonymization where possible)

4. Cookies & Tracking

We use cookies to enhance your browsing experience, analyze site traffic, and personalize content. You can modify cookie preferences in your browser settings.

5. Your Rights

Depending on your location, you may have rights to:

  • Access or correct your data

  • Request deletion of your data

  • Opt-out of marketing communications

To make such requests, contact us using the details below.

6. Data Security

We implement industry-standard measures to protect your personal information from unauthorized access, alteration, or disclosure.

7. Changes to This Policy

We may update this Privacy Policy occasionally. Changes will be posted here with the updated effective date.

8. Contact Us

If you have questions or concerns about this policy, please reach out to us:

Maison Enigma
📧 Email: masion.enigma@gmail.com
đź“ž Phone: 0334-9986860 / 0339-2009202